Account and Data Deletion – Watch More
Delete your Watch More ID and associated data
Watch More Pro uses a pseudonymous Watch More ID to validate purchases and link devices. It does not require an email/password registration, but it does create server-side identity, device and entitlement records. Uninstalling the app does not delete these records.
To request deletion, email DevDad Support at [email protected] with the subject Watch More account and data deletion. You can make this request without installing or signing into the app.
Include your Watch More ID if you have it. If you cannot find it, tell us which platform you used and we will help identify the records and verify ownership. Do not send your recovery code, IPTV credentials, payment-card details or unrelated personal data. We may request proof of purchase with unrelated details redacted.
After verifying ownership, DevDad disables the Watch More ID and invalidates its leases, then permanently removes its household, linked-device, activation, pairing and device-nonce records from the primary service database. DevDad also requests deletion of the associated RevenueCat customer record. RevenueCat queues deletion asynchronously; support checks the exact Watch More ID in RevenueCat customer search again until it is no longer returned. A keyed, one-way digest of the Watch More ID is retained indefinitely only to prevent that deleted identity from being recreated. The webhook replay ledger contains provider event IDs, event types and timestamps, no customer ID, and is deleted after 90 days. Optional Sentry crash and diagnostic records have a 30-day retention period. Encrypted service backups can contain older copies until their scheduled expiry, up to 90 days; deletion from the primary database does not immediately erase those backups.
Subscriptions and store records
Deleting your Watch More ID does not cancel a subscription. Cancel separately in Apple App Store, Google Play, or Amazon Appstore subscription settings to stop future renewals. Apple, Google, and Amazon retain their own transaction records under their policies. The same deleted Watch More ID remains blocked if a purchase is restored. A separate Watch More ID created during an intentional new setup may create separate service records.
Remove data stored on your device
Your media library is stored locally. In Watch More, open Settings → Manage Sources and delete the sources you want to remove. This removes their stored credentials and associated catalog data. Remove downloaded or recorded media through Downloads as needed, including copies you exported elsewhere.
To remove remaining local app data, clear Watch More storage in Android settings or delete the app. On Apple devices, remove sources before uninstalling because Keychain credentials can survive an uninstall. Copies in device backups or exported files must be removed separately. Your IPTV provider's account and records are managed by that provider.