Account and Data Deletion – Watch More
Delete your Watch More ID and associated data
Watch More Pro uses a pseudonymous Watch More ID to validate purchases and link devices. It does not require an email/password registration, but it does create server-side identity, device and entitlement records. Uninstalling the app does not delete these records.
In supported iOS versions, open Settings → Account Deletion → Request account deletion, review the scope and confirm. Owners request deletion of their household and linked records; linked members request deletion of their own device records. Pre-purchase installation identities are included in the assessment. Keep the installation so you can refresh your private request status. The processing target is seven calendar days; the status screen shows a delay if this target passes.
If your version does not offer the action or you no longer have the installation, email DevDad Support at [email protected] with the subject Watch More account and data deletion. This fallback does not require installation or sign-in.
Include your Watch More ID if you have it. If you cannot find it, tell us which platform you used and we will help identify the records and verify ownership. Do not send your recovery code, IPTV credentials, payment-card details or unrelated personal data. We may request proof of purchase with unrelated details redacted.
After verifying ownership and provider aliases, DevDad disables the scoped identity and requests deletion of the associated RevenueCat records. Shared aliases are checked to avoid deleting another household. RevenueCat queues deletion asynchronously; processing remains pending until customer search confirms absence, then the scoped household or device records are permanently removed from the primary service database. Completion requires both provider absence and local erasure. Request identity fields are removed on completion; the opaque receipt and status expire after 30 days. A keyed, one-way digest remains indefinitely only to prevent recreation. The webhook replay ledger contains provider event IDs, event types and timestamps, no customer ID, and expires after 90 days. Optional Sentry diagnostics have a 30-day retention period. Encrypted service backups may contain older copies until scheduled expiry, up to 90 days; primary deletion does not immediately erase backups.
Subscriptions and store records
Deleting your Watch More ID does not cancel a subscription. Cancel separately in Apple App Store, Google Play, or Amazon Appstore subscription settings to stop future renewals. Apple, Google, and Amazon retain their own transaction records under their policies. The same deleted Watch More ID remains blocked if a purchase is restored. A separate Watch More ID created during an intentional new setup may create separate service records.
Remove data stored on your device
Your media library is stored locally. In Watch More, open Settings → Manage Sources and delete the sources you want to remove. This removes their stored credentials and associated catalog data. Remove downloaded or recorded media through Downloads as needed, including copies you exported elsewhere.
To remove remaining local app data, clear Watch More storage in Android settings or delete the app. On Apple devices, remove sources before uninstalling because Keychain credentials can survive an uninstall. Copies in device backups or exported files must be removed separately. Your IPTV provider's account and records are managed by that provider.